About the Lancaster Office of Promotion

Learn About LOOP

The City of Lancaster Office of Promotion (LOOP) aims to be the arts and cultural driver of the City of Lancaster by leveraging Lancaster City’s best assets and our partnerships to enhance and promote the City’s quality of life, economic vitality, and attractiveness as a destination and residence.

What We Do

The Lancaster Office of Promotion has four main functions: planning the City of Lancaster’s special events like Celebrate Lancaster and the Mayor’s Tree Lighting, marketing the city as a destination through the “Visit Lancaster City” brand, managing the Lancaster City Welcome Center located at 38 Penn Square, and permitting the use of public space for festivals, block parties, and other events.

Looking to have an event on public space?

Click here for info on reserving public space for events

Special Events

The Lancaster Office of Promotion hosts the City of Lancaster’s special events. The year-round calendar of events includes First Fridays, Music Fridays, the Red Rose Run, Celebrate Lancaster, the Mayor’s Tree Lighting, Lancaster Shops Late, New Year’s Eve in Lancaster City, and more!

Learn more about LOOP's special events See Sponsorship Opportunities

Visit Lancaster City

One of the Lancaster Office of Promotion’s main functions is to market Lancaster City as a tourist destination. LOOP does this through the “Visit Lancaster City” brand. Visit Lancaster City’s core marketing tools are VisitLancasterCity.com, Visit Lancaster City’s social media, and the printed Lancaster City Visitor Guide & Map.

Explore our Facebook Explore our Instagram

Contact the Lancaster Office of Promotion

Lancaster Office of Promotion
38 Penn Square
Lancaster, PA 17603



Advisory Board

The Lancaster Office of Promotion’s Advisory Board offers guidance on city produced events, marketing initiatives, and general matters of the Lancaster Office of Promotion & Lancaster City Welcome Center. The Advisory Board is made up of local leaders that represent local attractions, businesses, event organizers, and city officials. Advisory Board members also volunteer and help staff city produced events.


Amanda Bakay, City Council, Lancaster Science Factory 
Rob W. Jones, Fulton Bank
Joshua Nowak, Lancaster Marriott at Penn Square
Garrity Powers, GP Film & Photography
John J. Roberts, III, Isaac’s Restaurants 
Robin Sarratt, LancasterHistory
Jeremy Weiss, CI Records, LAUNCH Music Conference
Anne Williams, Lancaster City Alliance 
Barbara Wilson, Lancaster City Housing Authority

Downtown Dollars

Shop local in Lancaster City! The Downtown Investment District (DID) and Lancaster City Alliance want to make your shopping and gift giving a bit easier. Lancaster Downtown Dollars are gift certificates available in $5 and $10 increments and are accepted at over 100 merchants in Lancaster City – including Central Market, galleries, restaurants and shops.

Learn more about Downtown Dollars